Shipping policy

Shipping & Delivery Policy

Brand: Achievo by On Habit
Website: Achievo.shop
Last updated: 19 October 2026

At Achievo by On Habit, we aim to deliver your vision boards safely and efficiently. This policy explains how we process, dispatch, and deliver orders across India.

1. Shipping Coverage

We offer shipping across India, subject to courier service availability at your delivery address.

Delivery availability and estimated timelines may vary depending on your location and the courier partner serving your area.

2. Order Processing Time

Ready-made vision boards: Orders are prepared for dispatch after payment confirmation and any necessary order checks.

Personalised vision boards: After placing your order, you must share your goals, preferences, and inspiration images with us through WhatsApp. We will create a design preview and send it to you for approval. Printing and dispatch will begin after you approve the design.

Please respond promptly to requests for missing information or design approval, as delays in receiving the required details may affect your delivery date.

3. Estimated Delivery Time

Our estimated delivery timeline is generally 5–9 business days, depending on the product, delivery location, order processing, and courier operations.

For personalised products, the total timeline may be longer if we are waiting for your images, design feedback, or approval.

All delivery timelines are estimates, not guaranteed delivery dates. Delays may occur because of courier disruptions, weather conditions, public holidays, or other circumstances beyond our reasonable control.

4. Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your order.

If free shipping is offered on a product or during a promotion, the applicable terms will be displayed on the website.

5. Order Tracking and Updates

Where tracking is available, we will share the tracking details or shipment updates through the contact information provided with your order.

Please ensure that your phone number, email address, and shipping address are accurate so we can contact you regarding your order.

6. Address Accuracy and Delivery Attempts

Customers are responsible for providing a complete and accurate shipping address and reachable contact number.

If a shipment is delayed or returned because of an incorrect address, an unavailable recipient, or unsuccessful delivery attempts, please contact us. Any additional shipping arrangements or charges will be discussed with you in accordance with applicable law and the circumstances of the case.

7. Damaged or Incorrect Deliveries

Please check your order when it arrives.

If your vision board arrives damaged, has a printing defect, or is materially different from what you ordered, contact us within 7 calendar days of delivery.

Please share your order number and clear photographs of the product and packaging so our team can review the issue.

Eligible claims will be handled under our Return, Replacement & Refund Policy. Nothing in this policy limits your rights under applicable consumer-protection laws.

8. Delays and Unforeseen Circumstances

Although we work to dispatch orders promptly, delivery may be affected by circumstances outside our control, including courier disruptions, extreme weather, natural events, or operational delays.

If we become aware of a significant delay, we will make reasonable efforts to update you.